FAQ

Frequently Asked Questions

Find answers to common questions about our products and services.

01. How fast is delivery?
Most orders are delivered automatically within seconds of payment. Your codes, keys or credentials land in your inbox and your Resellen market dashboard instantly, no waiting for manual processing.
02. Where do I find my product after purchase?
Everything you buy appears in your dashboard under Orders, with a one-click copy for codes and credentials. We also email a copy to the address on your account as a backup.
03. Which payment methods do you accept?
We support crypto at checkout. Every transaction is encrypted and processed through PCI-compliant providers, we never store your card details.
04. Are the products genuine and safe?
Yes. Every product is sourced through legitimate channels and backed by a replacement warranty for its full term. If anything ever stops working, we replace it or refund you.
05. What does the warranty cover?
If a product stops working within its coverage period, open a ticket from your dashboard and we'll issue a replacement or a refund, usually the same day. No long forms, no runaround.
06. Can I resell products to my own customers?
Absolutely, Resellen market is built for resellers. Bulk pricing, fast restocks and a clean order history make it easy to fulfil your own clients. Reach out for volume tiers and API access.
08. Can I get a refund?
If a product can't be delivered or doesn't work and we can't replace it, you're entitled to a full refund under our refund policy. Digital goods that have already been delivered and used are reviewed case by case.

Still have questions?

Contact our support team
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